AvBrand Exploring Technology
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27bslash6.com - 'The Internet Is a Playground'

12:03 PM, September 22nd, 2010

UPDATE

I've had the opportunity to interview David Thorne, where he explains what happened to cause the book problem. Read it here:

Reddit, Repercussions and Relatives - An Interview with David Thorne

Comments

Mike 1:08 PM, September 22nd, 2010

I always pay with a credit card. I use Paypal, but I NEVER use paypal funds or direct withdraw from my bank account. Always click "choose other form of payment", then click Credit Card, then click "Yes I'm sure".

You would've still been able to call your credit card company, as their protection is much better. Paypal just sucks.

Avatar-X 11:38 PM, September 23rd, 2010

Well yeah, but if you do a chargeback, you're taking the money back from PayPal, not from the guy who you paid. PayPal will then just suspend your account, or take the money out of your bank account or your existing PayPal balance.

What I should have done is filed a complaint after a month, instead of having good faith and waiting so long.

-av

Dan 11:11 PM, September 28th, 2010

I ordered the same book from the same website nearly four months ago. It never arrived. I emailed David who eventually replied explaining the book was supplied from the US, and offered me a refund. I decided to wait as long as I could before the PayPal claim window closed. Still no book but fortunately I was able to get a refund via PayPal.

Chris 3:49 PM, October 11th, 2010

Same problem, I too ordered The Internet is a Playground myself, one email stating a delay and then no reply. No refund via paypal either. Not so funny.

Carol 12:55 PM, October 30th, 2010

If you are having problems ordering the book, email kimberly @ 27bslash6 . com, apparently there were 116 orders that went missing when they changed distributors. She was very helpful and I was sent a replacement book within 1 week.

Avatar-X 1:08 PM, November 1st, 2010

I tried that. She responded at first, but then stopped answering. The last time I heard from her was Oct 13, nearly 3 weeks ago.

Julia 7:22 PM, November 24th, 2011

A year and half later, no book. David is a thieving bitch

Avatar-X 10:05 PM, November 29th, 2011

Try writing one of these addresses directly:

[email protected]

[email protected]


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